Dear reader,
Maby you are new here,
maby you have been here before? Either way I will try my best to entertain you
all with my blog about the Victoria's secret lingerie. A little recap: this
blog is for a school assignment for marketing environment and I will
be answering a couple of questions every week. So hold tight, get
your fancy drink and put your bra straight, here is my blog for this week.
So first of all it would
be rude to put all the consumers of Victoria’s secret in the same box. This
because it is different from person to person how easily they are persuadable
and if the social factors really has an influence on them. But after stating
that, I will do my best to make some stereotypes about the consumers of
Victoria’s secret for my assignment
Cultural factors:
“Cultural factors are coming from the different components related to culture
or cultural environment from which the consumer belongs.” (Perreau, 2013)
The cultural factors are
different for every VS consumer, this is because there are stores all over the
world, so there are a lot of different cultures involved. But if you look at
what sells more per country, you will find that in Asia there will be selling
more warm and bright colors, and in Europe there are more basic colors like
black, white and red for an example.
Social factors: “social
factors are among the factors influencing consumer behavior significantly. They
fall into three categories: reference groups, family and social roles and
status” (Perreau, 2013)
So for girls in collage
there is always a girl more popular, more rich, more beautiful and so on. These
girls who are more … than you always have an opinion about what you should and
shouldn’t wear. So if they think you should wear VS instead of H&M, you
probably will search online for VS rather than H&M. But if your role model
or idol thinks you should but it at hunkemöller, you might go there instead of
VS. But if you are from an very strong religious family, they will probably
tell you that you can’t but it there, because it will be to provoking. This is
of course why VS has their “body by Victoria” line for the cultural barriers.
The “young and sexy styles” for all those collage girls, and all the other sexy
lingerie for the role models.
Personal factors:
“Decisions and buying are obviously also influenced by the characteristics of
each consumer” (Perreau, 2013)
So if you are a size 0
you will choose another kind of lingerie, sleep wear of bikini than a size 10
of 12. This is why VS has bra’s up to DDD and panties up to size XL.
Some girls like sparkle,
some like plane and some like something in the middle of these two. This is why
VS has so many different models, styles and subcategories in their products.
All these products are in different price ranges, so a lot of women can buy
their product.
Psychological factors:
“Among the factors influencing consumer behavior, psychological factors can be
divided into 2 categories: motivation as well as learning.” (Perreau,
2013)
So the main reason why
someone buys something is because they have a need for something new. They need
to satisfy this, and will motivate them to buy this. Whether it is a need for
something sexy for that special occasion or if it is a primary need because all
their other stuff are broken. For both of these customers VS has the inventory
to satisfy their needs. But they can also learn to buy something. If you bought
your lingerie at Primark, and it broke after a short period of time, you will
learn that Primark is not an store with good quality. You will learn to buy
your Lingerie somewhere else. Although if you buy your lingerie al VS, and you
notice how great their quality is, you learn that you can buy your product there
more often.
Victoria's secret is for
every age, I will explain this to you with the use of the family life cycle.
So in the family life
cycle you have 5 main characters. You have a child, the child will become a
teenager, the teenager will become an adult who will become a couple, this
couple will grow old together and will have kids again somewhere along the way.
So in this family cycle there are a couple of categories who would not buy
Victoria’s secret lingerie, but underneath I summed up a couple who would.
Teenager: there is a
sporty generation at the moment. The gym is more busy now a days
then it was in
the past. This is why they picked the perfect moment to start their sport
collection. Also are teenagers growing, and they need good lingerie with that so
support their growth. This is why VS had firm products with great quality. They
also have the PINK line special for the younger ones.
Young adult: As a young
adult we are looking for connections, a special friend of a partner. At this
age we want Sexy, we want that WauW factor, and we want to
feel secure doing this. This is why VS has fashionable lingerie for every need.
They have the comfortable ones, they have the see trough ones, and they have
the ones you don’t really need a shirt for anymore. They have everything for
you to flatter you guy or girl.
Adult: They have been
through the teenage stage, and have successfully passed the young adult phase.
They are now arrived at the age to be comfortable with being their self, and
dressing like how they feel like it. If you want to wear something that nobody
will see under that old shirt, or want something amazing to waken the flame you
once had of still have. For all their needs VS had the solution, and perks of
being an adult is that you have worked for a long time already, and probably
have more to spend on your lingerie then when you were a young adult.
I bet you are wondering: but Renée what kind of consumor behavior will you most likely see in the VS shoppers? Well let me tell you, the
most likely will be that consumers of Victoria’s secret will want something
shiny and sexy, because that it what VS what to show the world. The Feminine
and luxurious side of lingerie. They present them self like that in their
market. If you go on the internet and search for VS, the first thing you will
see are the newest items, they are see trough, they are colorful and they are
revealing. You wouldn’t search for VS if you want plane HEMA bra’s or cheap
Zeeman bra’s. You want to feel beautiful, you want to feel sexy, and you want to
feel fashionable and if you want to feel like an ANGEL, you will go to www.victoriassecret.com
Last but not the least I made an attitude scale for my blog, with some questions how I can
find out your opinion about Victoria's secret lingerie. If you guys would take some time so
comment down below what you think about VS, and what your experiences are with this
brand I would be so grateful to you all.
Victoria’s Secret Lingerie
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How
much do you think that they fulfill the needs of their customers?
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How
originals do you think their product is?
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How
wide is the range of their product?
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What
do you think about their quality vs. quantity rate?
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What
do you think of their customer service?
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How
do you rate the Quality of VS?
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How
bad you want another VS lingerie set?
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Rate
this attitude scale, with 0 being horrible, and 5 being perfect.
Thanks again for reading everything, and I will see you guys next week!
Loves Renée
Bibliografie
Perreau, F. (2013, Novermber 28). 4-factors-influencing-consumer-behavior.
Opgehaald
van the consumer factor:
http://theconsumerfactor.com/en/4-factors-influencing-consumer-behavior/
Victoria's secret. (2016, September
19). Opgehaald van Victoria's secret: https://www.victoriassecret.com/